News & Updates
Due to the “Stay at Home / Work from Home” orders from the Governor of Hawaii and the Mayor of the City and County of Honolulu to help prevent the spread of the coronavirus, the lobby of the Board of Water Supply is closed until further notice. Customers who need to pay their bill should review alternative payment options.
The Board of Water Supply (BWS) administrative headquarters are located at its Public Service Building at:
Board of Water Supply
630 South Beretania Street
Honolulu, HI 96843
Providing adequate free customer parking and ensuring a safe and secure environment for visitors and employees is a priority at the Board of Water Supply (BWS). Please make note of the following guidelines prior to your visit. These policies ensure that thru traffic and use of the customer parking stalls behind the Public Service Building is restricted to only visitors who are conducting official BWS business. The BWS reserves the right to tow cars that are determined to be parked for other-than-BWS business.
To enter the customer parking lot from either Lauhala Street or Lisbon Street, please follow these steps when you reach the parking control arm:
Email BWS Customer Care
View Main Break Information Page
Email Dept of Environmental Services