Main Break Updates

Basic information on main breaks 4" or larger will be displayed here. For main breaks with widespread impact on the community, please follow the Board of Water Supply social media accounts (@BWSHonolulu) on Facebook or Twitter, or check for updates through HNL.Info or Nextdoor. Information will be posted as it becomes available. If you suspect a water-service outage is affecting your location and information is not posted, call (808) 748-5000 and press '1' at the prompt to speak with a BWS dispatcher. Available 24/7.


Community Advisories

Lanikai Water System Improvements, Part II Project

SATURDAY, JUNE 5, 2021 -- MIRA Image Construction, LLC, the Board of Water Supply’s (BWS) contractor for the Lanikai Water System Improvements, Part II project is working to install approximately 1,455 feet of 16-inch water mains, 1,858 feet of 8-inch water mains, 200 feet of 6-inch water mains, and 180 feet of 4-inch water mains in the Lanikai and Kailua Beach areas. The renewal of the water system will improve water service reliability and fire protection for customers in the area. Motorists are advised to expect slower than normal commute times. Parking restrictions are in effect through December 2021. For updates, please see the Lanikai WSI project information page.

 


Reported Location: 
1597 Kaumoli St

Updated:* Aug 5, 2021 5:02 PM

Location:
1597 Kaumoli St
Honolulu, HI 

Pipe Size: 8

Water Wagons:
1 at 1603 KAUMOLI ST.

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Reported Location: 
3807 Old Pali Rd

Updated:* Aug 5, 2021 3:43 PM

Location:
3807 Old Pali Rd
Honolulu, HI 

Pipe Size: 15

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Reported Location: 
94238 Moena Pl

Updated:* Aug 5, 2021 12:57 AM

Location:
94238 Moena Pl
Honolulu, HI 

Cross Streets:
KAHUAMO ST & END OF MOENA PL

Pipe Size: 8

Date Water Off: 08/04/2021 5:00 PM

Date Water On: 08/04/2021 11:15 PM

Number of Services Affected: 12

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Reported Location: 
91-032 Hailipo St

Updated:* Aug 5, 2021 12:04 AM

Location:
91-032 Hailipo St
Honolulu, HI 

Cross Streets:
PUPU ST & POHAKUPUNA RD

Pipe Size: 6

Date Water Off: 08/02/2021 10:45 AM

Date Water On: 08/02/2021 8:43 PM

Number of Services Affected: 14

Water Wagons:
1 at 91-044 HAILIPO ST

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Reported Location: 
2367 Hoohoihoi St

Updated:* Aug 4, 2021 1:57 AM

Location:
2367 Hoohoihoi St
Honolulu, HI 

Cross Streets:
HOOHOIHOI ST & HOOMALOLO ST

Pipe Size: 8

Date Water Off: 08/03/2021 9:45 PM

Date Water On: 08/04/2021 1:00 AM

Number of Services Affected: 18

Water Wagons:
1 at 1762 Hoowae St.

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If you suspect a water-service outage is affecting your location and information is not posted, call our hotline to reach a BWS dispatcher. 

Service-Related Emergencies

(808) 748-5000, ext. 1
Available 24/7.

Other Inquiries

(808) 748-5030
Monday-Friday,
7:45 a.m. to 4:30 p.m.,
except on holidays

customerservice@hbws.org 


QUESTION & ANSWER

  • QUESTION
    When will service be restored?
  • ANSWER
    BWS crews work to restore water service as quickly and as safely as possible. It is difficult to estimate when service can be restored, however, because we may need to address unforeseen issues and need to make water system adjustments before restoring service.
  • QUESTION
    The road is clear. Why isn't my water back on?
  • ANSWER
    For some repaired mains, especially along coastal areas or near streams, additional water quality testing may be necessary. This process can take up to 24 hours to complete. During that time, customers affected by the break, will typically have access to water wagons until testing is finished.

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ABOUT MAIN BREAKS


report a water main break 808-748-5000