Find information about reported water main breaks on pipes 4” or larger or outages that have significant impact in the community. See map for updates, including alternative water sources as available.

Find information about reported water main breaks on pipes 4” or larger or outages that have significant impact in the community. See map for updates, including alternative water sources as available.

BWS UPDATE ON WATER RESTORATION


AUGUST 18, 2026, 2:45 PM – BWS has successfully restored power to most of our facilities, with only three wells currently operating on generator power. The BWS extends a big mahalo to HECO and their team for their efforts to restore electrical power back to our sites.

BWS anticipates a return to normal operations by early next week. In the meantime, residents who have water service are kindly asked to continue limiting water use until the official request for water conservation is lifted. Your cooperation is essential in ensuring everyone has access to the resources they need.

In addition, the BWS will leave spigots in place at the following locations:

  • 1522 Laukahi Street at BWS Hydrant Number 4565

  • 420 Puuikena Drive at BWS Hydrant Number 6812

  • 1367 Aina Koa Avenue at BWS Hydrant Number 3744

  • 688 N. Kuakini Street (near Lanakila Elementary School) at BWS Hydrant Number 3959

These locations will not be manned by BWS personnel, but they will be checked regularly by BWS crew. Please be sure to turn off the spigot after each use. Any spigot left open or tampered with may result in the removal of the equipment and the closure of the water source.

Daily Update from Manager Ernie Lau



Customer Help Desk

Need assistance with your water service account? Start with the BWS Customer Information Center.

> VISIT INFORMATION CENTER MORE Customer Help Desk

Water Sensible Rebates

BWS residential and commercial customers may qualify for a water conservation rebate on qualified purchases.

> VIEW WATER SENSIBLE REBATES MORE Water Sensible Rebates

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KA WAI OLA

WATER FOR LIFE