Main Break Updates

Basic information on main breaks 4" or larger will be displayed here. For main breaks with widespread impact on the community, please follow the Board of Water Supply social media accounts (@BWSHonolulu) on Facebook or Twitter, or check for updates through HNL.Info or Nextdoor. Information will be posted as it becomes available. If you suspect a water-service outage is affecting your location and information is not posted, call (808) 748-5000 and press '1' at the prompt to speak with a BWS dispatcher. Available 24/7. 


Community Advisories


None at this time. See below for information on reported locations as details become available.



Reported Location: 
926 Aalapapa Dr

Updated:* Apr 10, 2021 8:33 AM

Location:
926 Aalapapa Dr
Honolulu, HI 

Cross Streets:
Mokumanu & Kaelepulu

Pipe Size: 12

Date Water Off: 01/28/2021 7:30 PM

Date Water On: 01/28/2021 10:00 PM

Number of Services Affected: 13

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Reported Location: 
1234 Mokulua Dr

Updated:* Apr 10, 2021 8:33 AM

Location:
1234 Mokulua Dr
Honolulu, HI 

Cross Streets:
Onekea & Aala

Pipe Size: 8

Date Water Off: 01/29/2021 5:30 PM

Date Water On: 01/29/2021 11:00 PM

Number of Services Affected: 24

Water Wagons:
1 at 1254 Mokulua

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Reported Location: 
1471 Hoohaku St

Updated:* Apr 10, 2021 8:32 AM

Location:
1471 Hoohaku St
Honolulu, HI 

Cross Streets:
Hoolaulea St & end of Hoohaku St

Pipe Size: 8

Date Water Off: 03/13/2021 10:00 AM

Date Water On: 03/13/2021 5:00 PM

Number of Services Affected: 55

Water Wagons:
1 at 1485 Hoohaku St

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Reported Location: 
501 Halekou Rd

Updated:* Apr 10, 2021 8:31 AM

Location:
501 Halekou Rd
Honolulu, HI 

Cross Streets:
Halekou Rd & Koolau View Dr

Pipe Size: 6

Date Water Off: 02/05/2021 2:00 PM

Date Water On: 02/05/2021 5:30 PM

Number of Services Affected: 2

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Reported Location: 
703 N Vineyard Blvd

Updated:* Apr 9, 2021 7:52 AM

Location:
703 N Vineyard Blvd
Honolulu, HI 

Cross Streets:
Pua Ln & Hyd 4145

Pipe Size: 12

Date Water On: 04/08/2021 3:03 PM

Number of Services Affected: 6

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If you suspect a water-service outage is affecting your location and information is not posted, call our hotline to reach a BWS dispatcher. 

Service-Related Emergencies

(808) 748-5000, ext. 1
Available 24/7.

Other Inquiries

(808) 748-5030
Monday-Friday,
7:45 a.m. to 4:30 p.m.,
except on holidays

customerservice@hbws.org 


QUESTION & ANSWER

  • QUESTION
    When will service be restored?
  • ANSWER
    BWS crews work to restore water service as quickly and as safely as possible. It is difficult to estimate when service can be restored, however, because we may need to address unforeseen issues and need to make water system adjustments before restoring service.
  • QUESTION
    The road is clear. Why isn't my water back on?
  • ANSWER
    For some repaired mains, especially along coastal areas or near streams, additional water quality testing may be necessary. This process can take up to 24 hours to complete. During that time, customers affected by the break, will typically have access to water wagons until testing is finished.

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ABOUT MAIN BREAKS


report a water main break 808-748-5000