Main Break Updates

Basic information on main breaks 4" or larger will be displayed here. For main breaks with widespread impact on the community, please follow the Board of Water Supply social media accounts (@BWSHonolulu) on Facebook or Twitter, or check for updates through HNL.Info or Nextdoor. Information will be posted as it becomes available.

Still Can't Find What You're Looking For?

If you suspect a water-service outage is affecting your location and information is not posted, call (808) 748-5000 and press '1' at the prompt to speak with a BWS dispatcher. Available 24/7.


Reported Location: 
904 Peach St

Updated:* Nov 30, 2020 9:56 PM

Location:
904 Peach St
Honolulu, HI 

Cross Streets:
PEACH ST & S.CANE ST

Pipe Size: 6

Number of Services Affected: 22

Water Wagons:
1 at FRONTING 936 PEACH ST

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Reported Location: 
2388 Palolo Ave

Updated:* Nov 30, 2020 6:38 PM

Location:
2388 Palolo Ave
Honolulu, HI 

Cross Streets:
CARLOS LONG ST & PALOLO AVE

Pipe Size: 8

Date Water Off: 11/30/2020 12:00 AM

Number of Services Affected: 48

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Reported Location: 
1816 Kumakani Pl

Updated:* Nov 30, 2020 10:10 AM

Location:
1816 Kumakani Pl
Honolulu, HI 

Pipe Size: 4

Date Water On: 11/27/2020 2:23 AM

Number of Services Affected: 1

Water Wagons:
1 at 1851 Kihi

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Service-Related Emergencies

(808) 748-5000, ext. 1
Available 24/7.

Other Inquiries

(808) 748-5030
Monday-Friday,
7:45 a.m. to 4:30 p.m.,
except on holidays

customerservice@hbws.org 


QUESTION & ANSWER

  • QUESTION
    When will service be restored?
  • ANSWER
    BWS crews work to restore water service as quickly and as safely as possible. It is difficult to estimate when service can be restored, however, because we may need to address unforeseen issues and need to make water system adjustments before restoring service.
  • QUESTION
    The road is clear. Why isn't my water back on?
  • ANSWER
    For some repaired mains, especially along coastal areas or near streams, additional water quality testing may be necessary. This process can take up to 24 hours to complete. During that time, customers affected by the break, will typically have access to water wagons until testing is finished.

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ABOUT MAIN BREAKS


report a water main break 808-748-5000