Main Break Updates

Basic information on main breaks 4" or larger will be displayed here. For main breaks with widespread impact on the community, please follow the Board of Water Supply social media accounts (@BWSHonolulu) on Facebook or Twitter, or check for updates through HNL.Info or Nextdoor. Information will be posted as it becomes available. If you suspect a water-service outage is affecting your location and information is not posted, call (808) 748-5000 and press '1' at the prompt to speak with a BWS dispatcher. Available 24/7. 


Community Advisories


None at this time. See below for information on reported locations as details become available.



Reported Location: 
3908 Sierra Dr

Updated:* Apr 21, 2021 2:39 PM

Location:
3908 Sierra Dr
Honolulu, HI 

Cross Streets:
WILHELMINA RISE (VALVE CLOSED) & IWI WAY (VALVE THROTTLED)

Pipe Size: 8

Number of Services Affected: 28

Water Wagons:
1 at 3863 SIERRA DR

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Reported Location: 
2805 Pukoloa St

Updated:* Apr 21, 2021 12:11 PM

Location:
2805 Pukoloa St
Honolulu, HI 

Pipe Size: 12

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board of water supply logo


If you suspect a water-service outage is affecting your location and information is not posted, call our hotline to reach a BWS dispatcher. 

Service-Related Emergencies

(808) 748-5000, ext. 1
Available 24/7.

Other Inquiries

(808) 748-5030
Monday-Friday,
7:45 a.m. to 4:30 p.m.,
except on holidays

customerservice@hbws.org 


QUESTION & ANSWER

  • QUESTION
    When will service be restored?
  • ANSWER
    BWS crews work to restore water service as quickly and as safely as possible. It is difficult to estimate when service can be restored, however, because we may need to address unforeseen issues and need to make water system adjustments before restoring service.
  • QUESTION
    The road is clear. Why isn't my water back on?
  • ANSWER
    For some repaired mains, especially along coastal areas or near streams, additional water quality testing may be necessary. This process can take up to 24 hours to complete. During that time, customers affected by the break, will typically have access to water wagons until testing is finished.

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ABOUT MAIN BREAKS


report a water main break 808-748-5000