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New Tenant Forms


AUTOMATIC BILL PAYMENT:

Water and sewer bills can be deducted automatically from either your checking or savings account.

START WATER SERVICE:

Use one of these forms if you are starting a new service account with the BWS.


Current Tenant Forms


AUTOMATIC BILL PAYMENT:

Water and sewer bills can be deducted automatically from either your checking or savings account.

BILLING DISPUTE:

If you have a question about your water and sewer bill, use one of these forms to submit a billing dispute.

PAYMENT ARRANGEMENT REQUEST:

If you wish to request a Payment Arrangement for your water and sewer bill, use one of these forms.

STOP WATER SERVICE:

Use one of these forms if you are terminating water service in your name. Please be aware that all water and sewer charges will continue to be your responsibility until the BWS is notified.


Other Inquiries

For all other service-related inquiries, please contact the BWS Customer Service team by phone at (808) 748-5030 or by email at customerservice@hbws.org.

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Updated: 05/15/2020