COVID-19 Update

Due to the “Stay at Home / Work from Home” orders from the Governor of Hawaii and the Mayor of the City and County of Honolulu to help prevent the spread of the coronavirus, the lobby of the Board of Water Supply is closed until further notice. Customers who need to pay their bill should review alternative payment options.


  • Independence Day Holiday

    Board of Water Supply offices will be closed on Monday, July 4, 2022 in observance of Independence Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • BWS Stakeholder Advisory Group Meeting

    Events: The Board of Water Supply Stakeholder Advisory Group will meet virtually from 4:00 PM to 6:00 PM on Thursday, July 21, 2021.

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  • BWS July Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, July 25, 2022.

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  • Statehood Day Holiday

    Board of Water Supply offices will be closed on Friday, August 19, 2022, in observance of Statehood Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • BWS August Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, August 22, 2022.

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  • Labor Day Holiday

    Board of Water Supply offices will be closed on Monday, September 5, 2022 in observance of Labor Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • BWS Sept Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, September 26, 2022.

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  • BWS Stakeholder Advisory Group Meeting

    Events: The Board of Water Supply Stakeholder Advisory Group will meet virtually from 4:00 PM to 6:00 PM on Thursday, October 20, 2022.

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  • BWS Oct Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, October 24, 2022.

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  • General Election Day

    Board of Water Supply offices will be closed on Tuesday, November 8, 2022 in observance of General Election Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • Veterans' Day Holiday

    Board of Water Supply offices will be closed on Friday, November 11, 2022 in observance of Veterans' Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • Thanksgiving Holiday

    Board of Water Supply offices will be closed on Thursday, November 24, 2022 in observance of the Thanksgiving holiday. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • BWS Nov Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, November 28, 2022.

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  • BWS Dec Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, December 12, 2022.

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  • Christmas Day Holiday

    Board of Water Supply offices will be closed on Sunday, December 25, 2022 in observance of Christmas Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • Christmas Holiday (Observed)

    Board of Water Supply offices will be closed on Monday, December 26, 2022 in observance of Christmas Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • New Year's Holiday

    Board of Water Supply offices will be closed on Sunday, January 1, 2023, in observance of the New Year's Day holiday. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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