COVID-19 Update

Due to the “Stay at Home / Work from Home” orders from the Governor of Hawaii and the Mayor of the City and County of Honolulu to help prevent the spread of the coronavirus, the lobby of the Board of Water Supply is closed until further notice. Customers who need to pay their bill should review alternative payment options.


  • Statehood Day Holiday

    Board of Water Supply offices will be closed on Friday, August 20, 2021, in observance of Statehood Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • BWS August Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, August 23, 2021.

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  • Labor Day Holiday

    Board of Water Supply offices will be closed on Monday, September 6, 2021 in observance of Labor Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • BWS Sept Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, September 27, 2021.

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  • BWS Stakeholder Advisory Group Meeting

    Events: The Board of Water Supply Stakeholder Advisory Group will meet virtually from 4:00 PM to 6:00 PM on Thursday, October 21, 2021.

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  • BWS Oct Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, October 25, 2021.

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  • Veterans' Day Holiday

    Board of Water Supply offices will be closed on Thursday, November 11, 2021 in observance of Veterans' Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • BWS Nov Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, November 22, 2021.

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  • Thanksgiving Holiday

    Board of Water Supply offices will be closed on Thursday, November 25, 2021 in observance of the Thanksgiving holiday. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • BWS Dec Board Meeting

    The next meeting of the BWS Board of Directors will take place on Monday, December 13, 2021.

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  • Christmas Holiday (Observed)

    Board of Water Supply offices will be closed on Friday, December 24, 2021 in observance of Christmas Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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  • Christmas Day Holiday

    Board of Water Supply offices will be closed on Saturday, December 25, 2021 in observance of Christmas Day. To report a water service issue, please call 748-5000, ext. 1 (available 24/7).

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