BWS COVID-19 UPDATES
See updates related to the coronavirus pandemic. 

  • Virtual Open House

    Accepting comments on policies, projects & strategies for the East Honolulu Watershed Management Plan until Friday, Feb. 26, 2021.

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  • Coronavirus Information

    As information regarding coronavirus continues to evolve, we want to inform the community that the BWS will continue to take every precaution to ensure that we provide safe, dependable and affordable water service for Oahu.

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  • Water Matters

    Water Matters -- developed by the Board of Water Supply (BWS) to better connect with customers and to keep them informed about our efforts to provide a safe, dependable, and affordable water supply -- is distributed about once a quarter with customer water bills, online, and at neighborhood board meetings.

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  • Maintenance Complete (December 20)

    The planned maintenance for the bill viewing and payment portal is now complete.

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  • MXU Replacement Project

    Beginning January 2020, a Board of Water Supply (BWS) contractor will be changing out meter transponder units in the BWS water meter boxes. The project, which will take place over a 12-month period, will increase the efficiency of the automated meter reading process. Work is expected to be completed by December 2020.

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  • Scheduled Maintenance (December 20)

    From 1:00 AM to 6:00 AM on Sunday, Dec. 20, 2020, the BWS bill viewing & payment system will undergo maintenance.

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  • Leak Detection Tips

    Find and fix leaks promptly is a WaterSmart® thing to do. Leaks in household and underground water pipes on your property can be costly and wasteful. Check for possible leaks at least once a month, whenever you suspect a leak exists, or before you travel for an extended period of time.

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  • WaterSmart® Program

    This free service, available to BWS residential customers, provides tips & tools to help manage their water use & bill.

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  • Red Hill Bulk Fuel Tanks

    The Fuel Tank Advisory Committee (FTAC) will meet via Zoom from 1:00 PM to 4:00 PM on Friday, October 30, 2020.

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  • Consumer Alert

    Scammers are at it again! BWS would like to remind customers to be vigilant about protecting themselves against fraud and attempts to gain access to residences or to steal personal information.

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  • Haiku Stairs

    The Board of Water Supply (BWS) has transferred ownership of Ha‘ikū Stairs and all the land around it to the City and County of Honolulu. The transfer is official as of Wednesday, July 1, 2020. The city will now be responsible to maintain security until an operator is chosen.

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  • BWS Water Quality Report

    The 2020 Water Quality Report, which contains a wealth of information about your water quality, is now available.

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  • Olelo Youth Xchange Student Video Competition

    From 2013 to 2020, the Honolulu Board of Water Supply (BWS) proudly sponsored a category in the Olelo Youth Xchange Student Video Competition in order to teach Hawaii’s youth about the importance of preserving and protecting water resources.

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  • Competitive Sealed Bids & Proposal Notifications

    Starting Tuesday, September 3, 2019, the Board of Water Supply (BWS) is moving all its notifications for competitive sealed bids and proposals from its BWS Procurement Website to the Hawaii e-Procurement System (HePS).

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  • Water Sensible Rebates

    BWS residential customers may qualify for a water conservation rebate on qualified purchases.

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  • HNL Info Alerts

    Sign up and stay informed about traffic situations, weather advisories, major main breaks, and events happening around Oahu.

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  • Credit Card Acceptance Policy Changes

    Starting January 1, 2017, bill payment via credit card will be available for single-family residential customers only.

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