BWS Launched Updated Account Portal on September 1, 2021
Lanikai Area Water Main Project Updates
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The Board of Water Supply (BWS) is committed to protecting customer privacy and any personal information that you may choose to provide to us online.
When you visit this website, you do not need to tell us who you are and you do not have to reveal any information about yourself. Like many websites, our web servers may occasionally send a "cookie" (a small data file) to your computer. This allows the server to acknowledge when your computer visits again, recognize the operating system and domain you came from, and track statistical information about navigation throughout the web site. This cookie does not have the ability to track or capture your name, address, email address, or any personal information. The only statistical data it captures is used internally at the BWS to improve services and usability of the site.
Our servers log this information, and it is aggregated without any personally identifiable data such as name or address. These web logs provide us with information on the time visitors come to our site, the domains they visited us from, and what images and pages were viewed. This data is helpful as we determine what content on our web site is the most helpful to the visitor.
If you are ever asked to voluntarily complete a survey or promotion on our website, this information will only be used internally at the BWS to understand how we can better develop services or products that will benefit you and improve our communication with you. We may inform you of these improvements and features that you would find useful based on the information you submit.
If we decide to host a contest on our site and request information from our visitors, such as email address or telephone number, you may do so voluntarily. If you choose to supply us with this information, we may send you information about the contest or other materials. If you prefer not to receive this information, you may notify us at any time.
Our website is directed to a general audience. We do not knowingly request or collect information from children through our surveys, contests, or promotions.
Any information that we gather through cookies, web logs, surveys, and contests is used only by the BWS. We never sell, trade, or transfer any personally identifiable information about you unless we receive permission from you. The only exception to this is circumstances in which we may release your information because the release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Board of Water Supply
City and County of Honolulu
630 South Beretania Street
Honolulu, Hawaii 96843
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